1. Introduction

At CLICK Mounts (“us”, “we”, “our”, or “Company”), we value your privacy and are committed to protecting your data. This Privacy Policy (the “Policy”) describes our privacy practices, including how we collect, store, access, and process information relating to individuals. “Personal Data” refers to any information that can identify an individual alone or in combination with other data.

We adhere to the highest privacy standards and comply with the following regulations:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)

  • Quebec Law 25

  • EU’s General Data Protection Regulation (GDPR)

  • Brazil’s Data Protection Legislation (LGPD)

  • California’s Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA) and California Online Privacy Protection Act (CalOPPA)

  • Colorado Privacy Act (CPA)

  • Utah Consumer Privacy Act (UCPA)

  • Connecticut Data Privacy Act (CTDPA)

  • Virginia Consumer Data Protection Act (VCDPA)

  • South Africa’s Protection of Personal Information Act (POPIA)

2. Scope

This policy applies to CLICK Mounts websites, domains, applications, services, and products. It does not apply to third-party applications, websites, products, or services that may be linked through our platform. These third parties operate independently and have their own privacy policies.

3. Important Information

Due to varying conditions of roof structures, poles, and installation environments, it is the end user’s responsibility to ensure the secure and safe installation of our mounts. By purchasing and using our products, you agree to waive any claims against CLICK Mounts and www.clickmounts.com from liability for any loss, damage, injury, or death resulting from product use.

4. Personal Data We Collect

We collect the following Personal Data:

Account Information:

  • Name, email address, and password

  • Billing address, phone number, and payment details (credit/debit card, etc.)

Device & Usage Data:

  • Information about your equipment, browsing actions, and website interactions

Data from Third Parties:

  • Payment data from financial service providers

  • Analytics and social media data from third-party platforms

  • Fraud prevention and credit risk data from authorized sources

5. How We Collect Your Data

We collect Personal Data through:

  • Direct interactions: Forms, purchases, subscriptions, and customer service inquiries

  • Automated technologies: Cookies, server logs, and tracking tools

  • Third-party sources: Payment providers, social media, marketing agencies, and service providers

6. Purpose & Legal Basis for Processing Personal Data

We process your Personal Data:

  • To provide and improve our services

  • To fulfill contractual obligations (e.g., order fulfillment)

  • For legitimate business interests, such as fraud prevention

  • With your consent for marketing communications

7. International Data Transfers

We store and process data on secure servers, which may be outside your country of residence. We take appropriate measures to ensure compliance with data protection laws.

8. Sharing & Disclosure of Data

We may share your data with:

  • Service providers (e.g., payment processors, marketing agencies)

  • Legal authorities, if required by law

  • Third-party analytics and advertising partners

9. Cookies & Tracking Technologies

We use cookies to:

  • Operate our website efficiently

  • Personalize user experiences

  • Collect analytics and improve functionality

You can manage cookie preferences through your browser settings.

10. Data Retention & Deletion

We retain Personal Data as long as necessary for business and legal purposes. When no longer needed, we delete or anonymize the data.

11. Mergers & Acquisitions

In case of a business transfer, your Personal Data may be transferred to a new entity, subject to this Privacy Policy.

12. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

13. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect data from minors.

14. Your Rights

Depending on your location, you have rights including:

  • Access: Request a copy of your data

  • Rectification: Correct inaccurate information

  • Erasure: Request data deletion (subject to legal requirements)

  • Restriction: Limit data processing

  • Portability: Transfer your data to another provider

  • Objection: Object to data processing

  • Opt-out: Withdraw consent for marketing

To exercise your rights, contact us at info@clickmounts.com.

15. Changes to this Policy

We may update this Policy from time to time. Changes will be posted on this page, and continued use of our services constitutes acceptance of these changes.

16. Contact Us

For privacy inquiries, data deletion requests, or policy questions, contact us at: Email: info@clickmounts.com
Website: www.clickmounts.com


Shipping, Customs, & VAT Policy

Customs & Duties

Customers are responsible for any customs duties, VAT fees, or other local charges. These are determined by your local authorities and not within our control.

Shipping Policy

While we ensure timely shipping, CLICK Mounts is not responsible for delays due to couriers, postal services, or customs processing.

Currency

All prices are in Australian dollars (AUD). International transactions may incur currency conversion fees.

For further details, contact us at info@clickmounts.com.